MATERIAL PRIORITY

KEY PERFORMANCE INDICATORS (KPIs)

2018 RESULT

2019 RESULT

2020 RESULT

RELEVANT SUSTAINABLE DEVELOPMENT GOALS

Attracting, retaining, and developing talent

% of voluntary turnover in workforce

6%

6%

6%

Goal 8: Decent work and economic growth

# of employees participating in leadership training programs

5,200

5,400

6155年

# of people completing professional development planning with their manager

New 2019 metric

31,960

16,000

Diversity, equity, and inclusion

% of people who identify as women in workforce, senior leadership and board of directors

17%, 19%, 22%

17%, 21%, 22%

18%, 17%, 33%

Goal 5: Gender equality

% of US employees who identify as minority groups

35%

35%

36%

Amount spent with diverse suppliers and small businesses (U.S. only)

$118M

$132M

$93M

Community and stakeholder engagement
Total company and employee charitable and in-kind contributions

$23.3M

$25.7M

$119M

Goal 4: Quality education Goal 17: Partnerships for the goals

Volunteer service hours

17,000

29,673

7,161