MATERIAL PRIORITY
KEY PERFORMANCE INDICATORS (KPIs)
2018 RESULT
2019 RESULT
2020 RESULT
RELEVANT SUSTAINABLE DEVELOPMENT GOALS
% of voluntary turnover in workforce
6%
6%
6%
Goal 8: Decent work and economic growth
# of employees participating in leadership training programs
5,200
5,400
6155年
# of people completing professional development planning with their manager
New 2019 metric
31,960
% of people who identify as women in workforce, senior leadership and board of directors
17%, 19%, 22%
17%, 21%, 22%
18%, 17%, 33%
Goal 5: Gender equality
35%
35%
36%
Amount spent with diverse suppliers and small businesses (U.S. only)
$118M
$132M
$93M
$23.3M
$25.7M
$119M
Volunteer service hours
17,000
29,673
7,161